PRIVACY POLICY – TRADERPILOT

Last updated: April 7, 2026

This Privacy Policy describes how TraderPilot LLC ("Company", "we") collects, uses and protects the information of users ("User") when using the traderpilot.net website and TraderPilot software.

1. INFORMATION WE COLLECT

1.1 Information provided by the User

  • Full name
  • Email address
  • Account information
  • Billing information (processed by third parties)

1.2 Automatically collected information

  • IP address
  • Device type and operating system
  • Browser
  • Usage logs
  • Unique identifiers (User ID, HWID)

1.3 Trading-related information

We may collect technical data such as license status, app settings and software activity. We do not access funds or banking credentials.

2. HOW WE USE INFORMATION

  • Create and manage accounts
  • Process subscriptions
  • Validate licenses
  • Improve the software
  • Detect fraud or abuse
  • Comply with legal obligations

3. INFORMATION SHARING

We do not sell personal information. We may share data with:

  • Payment providers (e.g. Stripe)
  • Infrastructure services (hosting, analytics)
  • Legal authorities when required

4. PAYMENTS AND BILLING

Payments are processed through third parties such as Stripe. The Company does not store complete credit card data.

5. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies for authentication, user preferences and usage analysis. The User can disable cookies from their browser.

6. DATA RETENTION

We retain information while the account is active, as required by law and for legitimate business purposes.

7. SECURITY

We implement reasonable measures including encryption, access control and secure storage. However, no system is 100% secure.

8. USER RIGHTS

Depending on jurisdiction, the User may request access, correction or deletion of their data.

To exercise these rights: soporte@traderpilot.net

9. INTERNATIONAL TRANSFERS

Data may be processed outside the User's country, including the United States.

10. MINORS

The service is not intended for persons under 18 years of age.

11. THIRD-PARTY SERVICES

TraderPilot may integrate with external services. We are not responsible for the privacy policies of such services.

12. CHANGES TO THIS POLICY

We may update this Policy at any time.

13. CONTACT

For privacy questions:

soporte@traderpilot.net

traderpilot.net